Our mission is to provide you with superior quality bows only using the finest ribbon and embellishments available. The ribbon used is double face satins, Taffeta, Velvets, silk jacquards and grosgrain. Our finest bows are made from MOKUBA ribbon which is a manufacturer that top Fashion Designers use on garments. The embellishments on all our hair bows vary from 100% Genuine Swavorski or Australian Crystals, Painted glass, Signature Gymbo charms, Hand painted ceramics, Polymer clay, and metals. We have taken every precaution to secure these embellishments by hand sewing or cement adhering and in most cases both are used. Although, it is still recommended to keep the bows out of children's mouth. The most exciting feature of our bows are that your child or Dog can have the hair bows to match their best friend. The ribbon is carefully selected to coordinate in color, trims, and embellishments. All bows are measured to exact symmetrical folds with professional techniques and details. Each bow is a work of art and since they are made by hand to perfection each can be considered a "One of a Kind". Bows for children come in four sizes with options of alligator clips for infants and french clips in six different sizes or a pony-o for toddlers and children. All Dog bows are made with three latex bands attached securely to the back. These work the best to stay in a dogs hair and will not cause hair breakage. All of our bows have heat sealed edges and will not fray. Also, most are sprayed to be stiff which make them last a very long time. These fabulous bows can be customized as well. If you need a style to match a particular outfit please email us with specifics. In addition, we offer fabulous, 100% Geniune Swavorski Crystal Initial charms and pendants, jeweled barrettes, dog collars, leashes and personalized denim for dogs and children. Shipping is done via USPS First Class or Priority Mail with a Delivery Confirmation. All hair bows will arrive attached to a professional bow card, surrounded by tissue paper, and packaged in a sturdy box to prevent crushing. Since, all of our Bows are handmade and other items are personalized, orders will ship within 5 business days. If an order is urgent, please make a note in the comments area. Customer Satisfaction is our first priority. We will accept returns on items within 7 days from receipt of purchase. If a return is received after 7 days and before 30 days, a store credit will be issued. If you have any questions please contact us at support@BestFriendsBowtique.com Thank you for your interest we know you will be thrilled with our bows and hair accessories.